Steps to reply received messages
Step 1. Login using your member id and password. If you are logged-in already then proceed to step 2.
Step 2. In the Received tab click the subject of the message that you intend to reply and then click the Reply button just at top right corner in the same tab.
Step 3. Two panes will occur here (i.e. at this tab) whereby the bottom pane displays the content of the received message and at the top pane you can key-in your reply message.